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FullStack’s First Client Satisfaction Survey

FullStack, like many other start-ups, wants to make sure client satisfaction is at an all-time high for existing clients. Therefore, part of our strategic plan included developing a quick survey to send to them annually, here in September. The good news was that we...

HR Start Up Probs

An attorney friend who works in the HR consulting space reached out to me, with three very specific questions, as he’s being interviewed to help grow his business. What do YOU feel are the most significant employee issues that your clients face?   What do they...

Engagement versus Satisfaction: Tips for Startups

Engagement versus Satisfaction: Tips for Startups

I recently went to a presentation about focusing on Employee Engagement instead of Employee Satisfaction. Employee Satisfaction is taking a pretty hard hit in the media these days, because if you are merely measuring satisfaction, you’re already behind. Satisfaction...

Employee Recognition – What Works?

Employee Recognition – What Works?

While focusing recently on thoughts of Employee Engagement, recognition comes to the forefront to provide employees feedback on how they are doing. This can be done by a team lead, practice manager, peer, mentor, or mentee – anyone with whom the employee comes into...

Leaders Remember: Motivation is 90% Connection

Leaders Remember: Motivation is 90% Connection

In a prior blog I had talked about people needing to know what’s expected of them in their job in order to feel a sense of belonging and ongoing motivation. I also believe that 90% of the remaining structure of motivation exists if your employees feel connected. Brene...

Job Expectations in Startup Mode

Job Expectations in Startup Mode

If you asked your employees today, would they be able to say “Yes!” and answer with confidence, if you ask them, “Do you know what is expected of you in your job?”. Do they know? If you asked your employees today, would they be able to say “Yes!” and answer with...

What #metoo Should Mean for Businesses

What #metoo Should Mean for Businesses

Between recent pressure on the film and entertainment industry, as well as the heinous crimes and cover-ups in the world of gymnastics, businesses should take current events as a wake-up call to review both current policy and practice. Here is a starting point of...

Connecting With Your Employees 101

Connecting With Your Employees 101

I wrote in a prior blog that Connecting is 90% of what motivation is about, but I forgot something basic. For some managers, it is easy to form a bond with your employees. For many, it is incredibly complicated and is very unnatural. What is appropriate as far as...

March: Indiana’s Disabilities Awareness Month

March: Indiana’s Disabilities Awareness Month

March happens to be Indiana’s Disabilities Awareness Month, and it is an awareness campaign very near to my heart. In addition to my role at FullStack, I happen to serve on the Board of Directors of Tangram (www.thetangramway.com), an organization whose mission is to...